Responsible for all client services work to include administration of client profiles, sample submissions, and related duties including for selected accounts, overall account management. Assists with sample log in activities, data entry, mail out and submission of final reports and client information. Is the primary interface between the clients and the laboratory for dai

Physically receive all samples sent to Certified Laboratories via internal and external couriers and/or by clients. Review the Sample Receipt report for discrepancy errors and make the necessary corrections to the entered sample. Interact with clients and/or other internal laboratories with any sample inquiries. Validate the entered analysis results to ensure accuracy of

Assist in the chemical testing of food products, ingredients, and other matrices with primary functions in solution and reagent preparation, sample homogenization, proximate analysis chemistry instrument use (balance, oven, furnace, and extractors), chemistry extractions and procedures, and glassware maintenance. ESSENTIAL RESPONSIBILITIES Prepare and maintain chemical so

Perform product evaluations and confirm that they are performed to client specifications. Ensure excellent customer service by providing timely completions of Certificates of Analysis and responses to customer communications and inquires. ESSENTIAL RESPONSIBILITIES Interact with product evaluation clients and ensure satisfaction with excellent customer service and meeting