Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries.

JOB SUMMARY

Perform product evaluations and confirm that they are performed to client specifications. Ensure excellent customer service by providing timely completions of Certificates of Analysis and responses to customer communications and inquires.

ESSENTIAL RESPONSIBILITIES

• Interact with product evaluation clients and ensure satisfaction with excellent customer service and meeting turnaround time
• Coordinate product orders and pickups from distribution centers
• Create Certificates of Analysis, collect and report critical data
• Complete data transfers while adhering to client specifications
• Apply aseptic techniques in daily workload
• Inventory and report expendable supplies/materials needed for testing requirements
• Provide routine preventive maintenance by daily cleaning, sanitizing, and trash disposal
• Independently pursue an assigned series of processes, procedures, or techniques in accordance with FSNS policies/procedures and customer requirements.
• Perform all activities in a neat, safe, hygienic, and efficient manner. Maintain a neat, safe, and hygienic test kitchen as well as laboratory conditions to include equipment, supplies, quality assurance programs, and accurate records throughout all procedures
• Share information in an open and timely manner
• Conduct product evaluation following detailed specifications as needed for each customer
• Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team
• Responsible for the safety of oneself and others working within their area
• Responsible for the completion of required training

MINIMUM QUALIFICATIONS

• High School diploma or GED
• Working knowledge of aseptic sampling technique and acceptable methods and procedures
• Broad knowledge of concepts, practices, and procedures of a food
• Or equivalent combination of education and experience
• Ability to travel as needed

PHYSICAL DEMANDS

• Regularly required to stand, sit, walk, use hands and arms, talk and hear
• Lift up to 50 pounds. Lift and reach repetitively
• Color vision and depth perception
• Must be able to withstand heat and operate restaurant grade kitchen appliances
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens
• Noise level varies from quiet to loud
• Temperature varies from hot to cold
• Interactive and fast-paced team oriented tasks

Benefits:

• Progressive 401k Retirement Savings Plan
• Employer Paid Short- Term and Long-Term Disability, and Life Insurance
• Group Medical
• Tuition Reimbursement
• Flexible Spending Accounts
• Dental
• Paid Holidays and Time Off
• Many positions which qualify for the company bonus program

Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.